Introduction
Sujan Gurung Nurse Practitioner in Family Health PLLC and Gurung Global LLC, doing business as MIHSA Aesthetics, collectively referred to as “MIHSA,” “we,” “us,” or “our,” are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, communicate with us, or use our services. It also describes your rights regarding your personal information.
By accessing our website or using our services, you acknowledge the information practices described in this Privacy Policy.
Information We Collect
We may collect:
- Contact and appointment information, including your name, email address, phone number, date of birth, mailing address with ZIP code, requested service, and scheduling details.
- Information you submit for a consultation or treatment, including health history, medications, allergies, preferences, and photographs.
- Billing and transaction information, including deposits, purchases, memberships, packages, and payment status. Payment card details may be collected directly by our payment processor.
- Messages, reviews, survey responses, and communication preferences.
- Technical information collected automatically, such as IP address, browser, device type, pages viewed, referring pages, approximate location, and cookie data.
How We Use Information
We use information to:
- Respond to inquiries and manage appointments.
- Provide consultations, treatments, products, follow-up care, and patient support.
- Process payments and manage memberships or treatment packages.
- Send appointment reminders, service notices, and marketing communications when permitted.
- Operate, secure, analyze, and improve our website and services.
- Maintain required records, prevent fraud, comply with law, and protect our rights and safety.
Text Messages and Emails
We may send appointment reminders, care-related notices, service updates, current promotions, and skin and wellness tips using the contact information you provide. Message frequency varies, and message and data rates may apply.
You may opt out of marketing communications by replying “STOP” to SMS or by using the unsubscribe link in our emails.
We may still send non-marketing messages when legally permitted or necessary to provide a requested service.
Third-Party Links
Our website may contain links to websites that we do not operate. If you select a third-party link, you will be directed to that party’s website. We encourage you to review the privacy policy of every website you visit. We do not control and are not responsible for the content, privacy policies, or practices of third-party websites or services.
Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email, text message, or storage system can be guaranteed completely secure.
We keep information only as long as reasonably necessary to provide services, maintain business and medical records, meet legal requirements, resolve disputes, prevent fraud, and enforce agreements. Retention periods vary by the type of information and applicable law.
Your Rights
You may have the right to access, correct, or request deletion of your personal information, subject to applicable legal and regulatory obligations. To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe and may verify your identity before responding.
You may opt out of marketing communications by replying “STOP” to SMS or by using the unsubscribe link in our emails.
Changes to This Privacy Policy
We may modify this Privacy Policy at any time. Changes and clarifications will take effect when posted on our website unless otherwise required by law. We encourage you to review this policy periodically to stay informed about our privacy practices.
Contact Us
Practice
MIHSA Aesthetics
315 W 57th Street, Suite 302
New York, NY 10019
Phone
+1 (917) 522-0025