Cancellation Policy

Official Cancellation Policy NYC

At MIHSA Aesthetics, we value your time and the expertise of our providers. To ensure efficient service for all our clients in New York, we have implemented the following Cancellation Policy NYC. We kindly ask that you review these terms carefully before booking your appointment.

24-Hour Notice Requirement
As a courtesy to our staff and other clients waiting for appointments, please provide a minimum of twenty-four (24) hours’ notice should you need to cancel or reschedule. This courtesy allows us to offer the time slot to another client who may be on our waiting list.

Fees for Late Cancellations & No-Shows
We understand that emergencies happen. However, appointments canceled or rescheduled with less than 24 hours’ notice will be subject to a $50 cancellation fee. Similarly, if you do not show up for your scheduled appointment (“No-Show”), this fee will strictly apply to your account.

Late Arrivals Policy
We know that navigating NYC traffic can be unpredictable. Therefore, we offer a 15-minute grace period. If you arrive more than 15 minutes late, we may need to reschedule your service to avoid disrupting the appointments following yours. We recommend checking Google Maps for traffic updates before heading to our clinic to ensure you arrive on time.

How to Reschedule
If you need to make changes to your booking, please do not hesitate to reach out. You can manage your appointment online or contact us (Link here) directly by phone or email. We appreciate your understanding and cooperation in helping us run a smooth and efficient practice.